E:LAB
FAQ

Frequently asked questions

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Do I really only need to enter my homepage URL?+
Yes. The AI walks the rest of the same domain on its own. The only thing required at signup is the homepage URL. WordPress credentials can be added later, the first time you actually publish.
Won't the AI invent services that aren't real?+
This is the part we designed most carefully. Every post is forced — at the system level — to cover only services that appear in the brand profile extracted from your site. If the word "pasta" never appears on a Korean restaurant's homepage, a pasta post simply can't be generated.
Are regulated-industry rules followed automatically?+
Yes. For medical / dental / legal / accounting / financial sites we auto-populate a "cautions" list in the brand profile during analysis. At write time, phrases like "best", "only", "100%", "cure", "no side effects" are stripped, and pricing is framed as "shared during consultation" rather than absolute. Final accountability is the publisher's, so we recommend reviewing before publishing in regulated industries.
Is it safe for clinics and medical practices?+
Medical advertising in Korea is governed by Article 56 of the Medical Service Act and a pre-screening process for certain claims. Blog:lab strips out outcome guarantees, patient-testimonial-style copy, comparative claims, and absolute pricing. Procedure-specific posts that may need pre-screening should still be reviewed by the practice before publishing.
Is it usable for law and tax firms?+
Yes. We follow Article 23 of the Korean Bar Act and the related advertising regulations — phrases like "guaranteed win", "100% success rate", and case-result advertising are auto-avoided. Tone is biased toward informational posts (divorce process, inheritance tax basics, business-incorporation steps) rather than persuasive claims.
Does it publish immediately on its own?+
The default is "draft" — posts land in your WordPress as drafts. We recommend reviewing every post before publishing for the first month or two. Once you trust the output, switch to instant publish or scheduled publish (e.g. every Tuesday at 10am).
Do I have to share my WordPress admin password?+
No. We use WordPress Application Passwords — a separate token, completely independent of your admin password, that you can revoke from your WordPress admin panel at any time. Stored values are Fernet-encrypted symmetrically and only decrypted at publish time.
What about CMSes other than WordPress?+
WordPress (any host) via REST API is supported today. Naver Blog and Tistory don't expose a public publishing API, so they can't be automated. Cafe24's built-in blog is also not supported yet. Ghost and Webflow are on the roadmap.
How long is each post?+
Body length lands between 1,500 and 2,500 characters (Korean) or roughly 800–1,300 words (English). Structure is always hook → reader pain → service explainer → selection criteria → cautions → brand bridge → CTA, with H2 / H3 subheadings auto-applied for SEO.
Which AI model do you use?+
Free and Starter plans use Google Gemini 2.5 Flash; Pro uses Gemini 2.5 Pro. The Pro model gives stronger reasoning and tone consistency, but Flash is more than enough for typical SMB blogs.
Do I have to configure the tone myself?+
No tone-configuration screen exists. The analyzer learns formality, jargon density, and even sentence-ending patterns from your homepage copy. Whatever voice your site already speaks in is the voice the blog inherits, so the two never feel like they were written by different people.
Will it touch my existing WordPress posts?+
Never. Blog:lab only adds new posts (as drafts or published) — it never edits or deletes existing content. Categories, tags, and menus stay untouched.
Can I get a refund?+
Full refund within 14 days of purchase if usage is minimal (5 posts or fewer generated). Full policy at /refund.
Can I change my plan?+
Anytime. Upgrades take effect immediately and are prorated; downgrades apply from the next billing cycle.
Do you support languages other than Korean?+
Korean and English today. Japanese and Traditional Chinese are on the roadmap.
How much does this help with Google / Naver search rankings?+
We bake in SEO-friendly structure automatically — H2/H3 subheads, 1,500+ char length, internal links, meta descriptions. Actual ranking depends on your domain authority, existing content, and backlinks, so we can't guarantee positions. For AI-search citation (ChatGPT, Perplexity) specifically, pair this with a GEO:LAB audit.

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